Shipping policy

We at Pravek understand that you would like to receive your products in a timely fashion and in top condition. So, we use our large network of couriers to bring you the best as soon as possible.

• If your order is below Rs. 350, we charge a nominal fee of Rs. 100. All orders above Rs. 350, enjoy FREE shipping.
• All orders are processed within 1 working day of the payment being received.
• We will ship out your order within 1 working day of processing.
• Our courier partners will deliver your products within 7-10 working days.
• Any orders that need to be shipped using India Speed Post will only be shipped on Fridays. 
• Orders Will Be Shipped Between 10:00 AM – 5:00 PM Monday – Saturday. This excludes public holidays.
• Pravek Kalp Pvt. Ltd. is not responsible for damage after delivery.
• For all claims for shortages or damages must be reported to customer service via mail to customercare@pravek.com  within 24 hours of receiving the order.

International Orders

• The brand will only be responsible for compliance with export and customs laws of the country where the products are being shipped from. The consignee must ensure compliance with import and customs laws of the country they are having the products shipped to.
• The brand will fulfil all international orders from its end. However, the consignee will be responsible for the entry of the products to the country they have chosen to have the products shipped to and for compliance with all applicable laws pertaining to the same, including without limitation, payment of Customs Duty Charge / Import Duty / VAT / Other applicable government taxes on arrival in the destination country.
• In the event and for any reason whatsoever, an order does not get cleared by customs in the destination country, the brand may, at its sole and absolute discretion, consider a refund of the customer’s order amount after deducting the shipping costs, return duty charges and any other charges incurred by the brand while processing the order and having the products shipped to the customer.
• Please confirm that your order and the products therein are in compliance with and the delivery permissible under the laws of your country.